Found in the Washington Post, Jan 22nd 1905

It wouldn't write

Manufacturers of fountain pens have their troubles as well as those who use them. The Waterman Fountain Pen Company has a complaint clerk to whom those who have touble are sent to have difficulties righted. Sometimes the clerk will find that it is simply a case of a dirty pen, and the thing is soon adjusted.

A woman came in the other day and went at the clerk like a Turk.

"I bought this pen some time afo and i have never been able to use it at all. I thought this was an honest firm, and if it is not, I should at least think it would not attempt to cheat a woman. I want my money back!"

"Let me look at the pen," said the mild mannered clerk.

"Here it is," said the woman snappishly.

The clerk looked at it and with only a casual observation saw that the pen had never been filled. He then said:

"I think, Madam, if you would fill this pen you would find that it works all right."

He then filled it and handed the pen back to her, and she said sheepshly, the snap having all disappeared: "Oh...I didn't know you, had to put ink in them."